Privacy Policy

[Revised 02/20]

FACTS

WHAT DOES FIRST CITY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.

What?

The types of personal information We collect and share depend on the product or service You have with Us. This information can include:

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers' personal information, the reasons First City Credit Union chooses to share, and whether You can limit this sharing.

Reasons We can share Your personal information Does the Credit Union share? Can You limit this sharing?

For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES NO

For Our marketing purposes –
to offer Our products and services to You

YES YES

For joint marketing with other financial companies

YES YES

For Our affiliates' everyday business purposes –
information about Your transactions and experiences

NO WE DON'T SHARE

For Our affiliates' everyday business purposes –
information about Your creditworthiness

NO WE DON'T SHARE

For nonaffiliates to market to you

NO WE DON'T SHARE

To limit Our sharing

  • Mail the form below

Please note:

If You are a new member, We can begin sharing Your information 30 days from the date We sent this notice. When You are no longer Our member, We will discontinue sharing Your information as described in this notice.

However, You can contact Us at any time to limit Our sharing.

Questions?

Call (800) 944-2200 and enter option 9, or go to www.firstcitycu.org


Mail-in Form

Mark any/all You want to limit:

Do not share my personal information with non-affiliates to market their products and services to me.
 
 
 
 

Mail to:
First City Credit Union
P.O. Box 93727
Pasadena, CA 91109-3727

What we do

How does First City Credit Union protect my personal information?

To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does First City Credit Union collect my personal information?

We collect Your personal information, for example, when You

  • open an account or provide employment information
  • apply for a loan or show Your government-issued ID
  • use Your credit or debit card

We also collect Your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on Your account

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • First City Credit Union does not share with Our affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • First City Credit Union does not share with non-affiliates so they can market to You.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to You.

Our joint marketing partners include categories of companies, such as:

  • insurance companies